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Devon Defenders values the privacy and security of the information you share with us. This Privacy Statement applies to information collected through Devon Defenders (the "website"). This Statement describes how Devon Defenders collects, uses, shares, protects, or otherwise processes your personal information.

By using this website, you agree to the terms of this Privacy Statement.

Collection and Use of Information:

Devon Defenders collects personal information to set up and manage accounts for our social commerce services. You may need to provide Devon Defenders with personal information such as:

• name
• email address

Devon Defenders uses such information for:

• website registration
• enabling sales and other transactions
• processing payments and settlement
• measuring, improving, and customising our services
• fulfilling other technical, logistical, financial, tax, legal, compliance, administrative, or back office functions

Devon Defenders does not hold or store credit/debit card details.

Third-party websites:

Our website and our mobile applications may contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.

Cookies and logs:

Devon Defenders collects information related to your use of our website using cookies and log information.

Cookies are small files containing strings of text stored on your computer. Devon Defenders uses cookies to authenticate you as a user when you log in, track your session, deliver content specific to your preferences and interests, and provide other functions.

Log information may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request, and cookies that may uniquely identify your browser. Devon Defenders uses this information to enhance the functionality of the website and to make your access more convenient, secure, and efficient.

Devon Defenders also uses information gathered from logs and cookies to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends. Information is retained for as long as reasonably required for business purposes or as reasonably required to comply with legal obligations.

Google Analytics:

Devon Defenders uses Google Analytics, a web analytics service. Google Analytics uses cookies and other means to help Devon Defenders analyse how users use the site. See Google's Privacy Policy.

Disclosure of information: Devon Defenders may disclose personal information where:

• required by law or court order
• necessary to protect the rights, privacy, property, or safety of our users or other people
• reasonable grounds exist that the information relates to a breach of law or agreement
• necessary for fraud protection, risk reduction, or debt collection
• necessary to enforce agreements or limit damages
• the information is public
• you have provided consent or direction
• other lawful reasons apply

We will not disclose more information than necessary to fulfil the purpose.

Devon Defenders may also disclose aggregate or statistical information to business partners or for public relations purposes.

'Do Not Track' notifications: Some browsers allow you to automatically notify websites not to track you. There is currently no industry consensus on what this means. Devon Defenders does not alter its practices when receiving a "Do Not Track" signal.

For more information, visit: www.ico.org.uk

How you can access, update or delete your data: If you request deletion of your personal data and that data is necessary for services you have purchased, deletion will only occur where it is no longer needed for:

• the service purchased
• legitimate business purposes
• legal or contractual record keeping requirements

If you would prefer not to receive further messages from us, please email: simon@devondefenders.co.uk

If you would like a copy of the data we hold about you, please request this by email: simon@devondefenders.co.uk

Data Protection Authority: If you are a resident of the EEA and believe we maintain your personal data subject to GDPR, questions may be directed to the UK's Information Commissioner's Office.

Security: Devon Defenders combines technical and physical safeguards with employee policies to protect information. We use SSL encryption to protect data transmitted via the website.

Only authorised Devon Defenders employees may access personal information. Misuse by an employee may result in disciplinary action. Misuse by a third party may result in termination of agreements.

Data Integrity: Devon Defenders processes personal information only for the purposes it was collected, in accordance with this Privacy Statement. We take reasonable steps to ensure the data is:

• relevant
• reliable
• accurate
• complete
• current

Information is retained as long as required for business purposes or legal compliance.

Devon Defenders may send you marketing communications that may be of interest. If you would prefer not to receive these, please contact: simon@devondefenders.co.uk

You may also request deletion or a copy of data held by emailing the same address.

How do we obtain your data: You have provided data because:

• You contacted us via our online form
• You subscribed to our newsletter
• You are a customer and provided data by email, phone, letter, or in person

Why we hold data: We hold your data because you may:

• Have contacted us for information
• Be an existing customer
• Have subscribed to the newsletter

How long we hold data: Data will be held no longer than 3 years unless:

• We have an ongoing business relationship

Contact Information: If you have questions or concerns related to this Privacy Statement, please contact: simon@devondefenders.co.uk

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